Questions, answered

Everything about your better chai.

From what goes into every blend to how it reaches your cup, find the details you need here.

01

About Gurvaya

What is Gurvaya?

Gurvaya is India's first premium jaggery chai enhancer, designed to upgrade your everyday tea with the richness of jaggery and carefully selected Indian spices.

What makes Gurvaya different?

It combines premium jaggery with real spices for a richer, smoother cup. There is no refined sugar, no artificial colour and no artificial flavour.

What ingredients are used?

Every blend begins with premium jaggery and selected spices. Classic includes cardamom and dry ginger; Kadak adds black pepper; Royal adds cinnamon and nutmeg.

Is Gurvaya suitable for daily use?

Absolutely. Gurvaya is made for your everyday chai ritual when enjoyed as part of a balanced diet.

02

Orders & shipping

When will my order be dispatched?

Orders are dispatched within 1–2 business days and are usually delivered within 3–7 business days.

How do I report a damaged or incorrect order?

Email hello@gurvaya.com within 48 hours of delivery with your order details and clear photographs. Our team will review the issue and help promptly.

How should I store Gurvaya?

Store the pack in a cool, dry place away from direct sunlight. Close it securely after each use to protect its aroma and freshness.

03

Using Gurvaya

How much should I use?

Add one spoon, approximately 5 g, to each cup of freshly prepared tea.

Does Gurvaya replace sugar?

Yes. Gurvaya is designed to replace refined sugar while adding the deeper sweetness of jaggery and the character of real spices.

Does it dissolve easily?

Yes. Add Gurvaya to freshly prepared hot tea and stir well for a smooth, flavourful cup.

Can children consume it?

Gurvaya can be enjoyed as part of a normal diet. If your child has dietary restrictions or a medical condition, consult a healthcare professional first.

Still curious?

Let's talk over chai.

Contact Gurvaya